eCommerce
Grow your online store, get more customers, and save time doing it
Generate new business, build brand loyalists, and automate revenue-driving activities. Access the marketing tools you need to grow your ecommerce business.
Integrate with your favorite Apps
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Customer Experience Automation
Grow your ecommerce business with ActiveCampaign
Create better communications based on past browsing and shopping behavior and engage like you have a personal marketer for everyone in your database. Whether you’re selling goods or services in your own online shop or on a marketplace platform or a combination of both - ActiveCampaign’s got you covered.
Reach and engage customers across the customer lifecycle
Go beyond the initial sale and drive brand loyalty. Get the tools you need to grow one-time purchasers into brand loyalist through the entire customer journey in a matter of minutes.
- Find the right prospects to grow your audience and online store
- Capture customers attention with messages that match their preferences
- Retain customers and inspire brand loyalists and advocates
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Seamlessly connect to your customers across all channels
Deliver a consistent and connected experience across email, text, messaging, chat, and social.
Save time while driving growth
Automate your sales process to allow sales to focus energy on the deals most important to their pipeline. Get access to a library of:
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Connect to your favorite apps
Integrate with your favorite apps to build the most flexible and connected stack to grow your ecommerce business
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Understand how every customer has interacted with your business and automate relevant follow-up experiences.
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Automatically send your store data to ActiveCampaign and maximize your marketing impact.
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With over 870+ apps, you can connect with the tools that fit your business.
View all apps
Built for the way you do business now and here to support you as you grow in the future
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CRM & Sales Automation
Track your new customers and order fulfillment automatically, keep consistent customer data records, and make sure your sales teams have more insights to drive 1:1 follow-up communications.
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Marketing Automation
Automatically target the right prospects and manage the marketing no one else has time for.
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Email Marketing
Use targeted, triggered emails to create automated timely follow up, promote new offers, and stay engaged and connected to your customers.
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Service & Support
Connect email, live chat, and text interactions so you are able to track any opportunities for follow-up, promotions, and proper order updates.
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#1 Automation Platform
Customer Experience Automation across all areas of your business
Sales automation keeps your team on the same page so nothing slips through the cracks.
Deliver connected experiences across channels.
Anticipate customer needs and improve every interaction.
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Laboratoire Hollis
ActiveCampaign lets me engage every single customer like I’m personally reaching out. With all my customer data in one place, I can use it to automate personalized content and recommendations that address each customer’s needs and inspire their loyalty.
Mathilde Scheuer
Co-Founder Laboratoire Hollis
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Morrow Audio
I wanted a high-deliverability rate. We compared platforms, and ActiveCampaign had the best deliverability. I liked the idea of automations. I like how easy it is to keep our database clean. I like the whole ActiveCampaign approach.
Mike Morrow
CEO/President/Founder, Morrow Audio
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Made for Freedom
It’s really been incredible to see how I can use the pieces to bring people along these different paths of communication so that they can be part of something bigger, even if they’re just volunteering a couple of hours a week.
Dawn Manske
Founder/CEO, Made for Freedom
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Party Headphones
It's very helpful to be able to drill down to an individual client and watch their exact path... And that's where we felt ActiveCampaign had the strongest capability.”
Alec Mitchell
Party Headphones
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Try it now, for free
No credit card required. Instant set-up.
get the critical capabilities for growth
Everything you need to create unique and scalable customer experiences
Drive sales from your storefront or website
Use web personalization to show each site visitor content that is right for them and drive engagement and sales directly from your website.
Use web personalization to show each site visitor content that is right for them and drive engagement and sales directly from your website.
Acquire more customers
Set up welcome emails and automation workflows to reach more potential customers with high-quality marketing and messaging.
Set up welcome emails and automation workflows to reach more potential customers with high-quality marketing and messaging.
Engage shoppers
Use automations to upsell and cross-sell to shoppers once they have purchased. Ask for a review, offer a promotion, or alert of an abandoned cart.
Use automations to upsell and cross-sell to shoppers once they have purchased. Ask for a review, offer a promotion, or alert of an abandoned cart.
Track order fulfillment automatically
Manage your order fulfillment behind the scenes. Use the CRM to create deal records to move shipments between stages and create tasks.
Manage your order fulfillment behind the scenes. Use the CRM to create deal records to move shipments between stages and create tasks.
Sell more
Build relationships and brand loyalty by sending customers relevant and timely messages about products they actually want.
Build relationships and brand loyalty by sending customers relevant and timely messages about products they actually want.
Target different customers
Segment customers by order value, total dollar value of purchase, number of orders, items purchased, cart abandonment or time of last purchase to get better conversion rates, retail more customers, and higher sales volume.
Segment customers by order value, total dollar value of purchase, number of orders, items purchased, cart abandonment or time of last purchase to get better conversion rates, retail more customers, and higher sales volume.
Connect with your customers instantly
Use chat and chatbots directly on your website to speak to customers in real-time with live or automated messages all while linking back to contact records for a seamless conversations and updates.
Use chat and chatbots directly on your website to speak to customers in real-time with live or automated messages all while linking back to contact records for a seamless conversations and updates.
Capture leads & email addresses
Collect customer details with custom forms to get the information you need from your customers, then trigger welcome series, add them to distribution lists and tailor your communications.
Collect customer details with custom forms to get the information you need from your customers, then trigger welcome series, add them to distribution lists and tailor your communications.
Find the right plan for your ecommerce business
View pricingExplore what is possible
ActiveCampaign gives you the tools you need to be successful today and in the future
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See how it works for your business
Try it free. No credit card required. Instant set-up.